Cookie Policy

Last updated: 1 April 2024

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work, or work more efficiently, and to provide information to site owners.

Cookies set by the website owner (Claims Engine) are called “first-party cookies”. Cookies set by parties other than the website owner are called “third-party cookies”.

Cookies We Use

Necessary Cookies

Always Active

These cookies are essential for the website to function. They cannot be disabled.

Cookie NamePurposeDuration
pcp_consentStores your cookie preferences1 year
pcp_claim_idSaves your claim progress so you can resume30 days
better-auth.session_tokenAdmin session authentication (admin users only)Session

Analytics Cookies

Optional

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Cookie NameProviderPurposeDuration
_gaGoogle AnalyticsDistinguishes unique users2 years
_ga_XXXXXXXXGoogle AnalyticsSession persistence2 years
_gidGoogle AnalyticsDistinguishes users (24h)24 hours
_gatGoogle AnalyticsThrottles request rate1 minute

We use Google Analytics with anonymised IP addresses and Consent Mode v2. Data is only collected if you consent to analytics cookies.

Marketing Cookies

Optional

Marketing cookies may be used to track visitors across websites. The intention is to display ads that are relevant and engaging. These are only placed with your consent.

Your Cookie Preferences

Necessary Cookies

Required for the website to function. Cannot be disabled.

Always on

Analytics Cookies

Help us understand how visitors use our site (Google Analytics).

Marketing Cookies

Used to show relevant advertisements and track conversions.

Browser Settings

Browser cookies

Most browsers allow you to refuse or delete cookies. How to do this varies between browsers. Instructions can usually be found in your browser’s “Help” section. Note that disabling cookies may affect the functionality of this and other websites.

Google Analytics opt-out

You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on.

Contact Us

If you have questions about our use of cookies, please contact us at privacy@claimsengine.co.uk.